Billing Transparency

Refund Policy

We aim for 100% satisfaction. If SiteGist doesn't meet your expectations, we're here to help.

7-Day Money Back

We offer a full refund within the first 7 days of your initial subscription if you find that our platform doesn't suit your business needs.

Fair Usage First

Refunds are subject to our Fair Usage Policy. Accounts with excessive message consumption or automated misuse may be ineligible.

Standard Procedure

Refunds are processed to the original payment method used during purchase. It may take 5-10 business days for the credit to appear on your statement depending on your bank.

To request a refund, please send an email to support@sitegist.co with your account details and the reason for your request. Our billing team reviewed every request personally.

Have Billing Questions?

Our support team is available 24/7 to discuss your subscription.

Contact Billing Support